Statement for Course Providers

We would encourage you to read the following Government guidance in order to develop strategies if the current situation should change. 

Government guidance 

Postponement of courses

We continue to be flexible in our approach to the planning of training and assessment courses, short notice cancellation or postponement of courses is expected under the current circumstances. However, notice periods for rearranging such courses remain the same, permission being sought in advance for short notice courses/changes. We do acknowledge that some learners may be concerned due to expiry dates or time periods – in such cases, please be assured that extensions to those expiry dates will be given.


We expect there to be occasions in the coming months where, through no fault of the learner (e.g. First Aid Course being cancelled), they may not have all appropriate prerequisites for assessments in place. In these circumstances we will be allowing registrations to be made and for candidates to attend assessments. However, certification will not be issued until notification of the missing requirement being gained has been provided – providers will be given written confirmation where such an agreement is in place.

Courses/ Coaching/ Leading/ Guiding Overseas

Providers are expected to consider International travel carefully, taking into account the up to date advice of both the destination and country of origin. We would expect providers to review their joining instructions to ensure learners are aware of the risks of planning to join such course/trips and take appropriate measures to protect themselves, both from a health and financial standpoint (insurance, EHIC, using credit cards to pay, etc.) 

Course delivery

The guidance is clear that hand washing is essential in the protection of your health and preventing the spread of the virus, careful consideration should be given to ensuring venues have hot running water and washing facilities with alcohol gel (or wipes if gel unavailable) provided in addition to handwashing facilities. For venues without this option, you must ensure appropriate alternative measures are in place.

Providers are expected to review their joining instructions to ensure this advice is clearly given on booking and in the run up to the course.

First Aid 

Providers are encouraged to read the guidance provided by the Resuscitation Council  on both delivery of First Aid and performing First Aid available here:

For providers who deliver First Aid training, please ensure you are considering the advice of both the Resus Council and your awarding organisation.

Cancellation Policies

We recommend you review your cancellation policies and ensure your position is clear, you are advising your learners of that position at the time of booking and that your arrangements are balanced, fair and two-way, e.g. what happens if you cancel the activity due to your own inability to provide the activity.